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Frequently asked questions

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Office Hours

We aim to reply to all customer queries received on weekdays within 24 hours.

Monday - Friday 9:00am - 5:00pm
Saturday - Sunday Closed
Bank Holidays Closed

Still need help?

You can email us at customer.services@diydirect.com

 

 

 

 

Registered Office Address (not for returns)

Front Suite, 1st Floor, Charles House

148-149 Gt Charles Street

Birmingham

B3 3HT

Contact Form

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